Hello! Since 2014 I have been creating sustainable solutions and digital services through human centered design and strategic design thinking. Often, I team-up with early-stage startups to develop these solutions.
Design Thinking Training, Human-Centered Design, Market Research, Bank Branch, Financial Services
Strategy, Customer Experience, Service Design, UX Research, Digital, Financial Services
User Experience, Cybersecurity, Sensitive Data Exchange, Digital Services, Insurance
Design Thinking, Market Research, Artificial Intelligence, Employee & Customer Experience, Financial Services
This article was written by a human and fine-tuned with generative AI. Thoughts are all mine; enjoy. After a year of long days bent over a laptop — nearly 12 hours at a time — I started noticing something unflattering: a mini-hunch forming at the top of my back. My mission? Improve my posture, reduce…
After more than 15 hours of travel — layovers included — from Europe to South America, plus the usual cocktail of jetlag, emotional exhaustion, and excitement of going home… all I wanted was to hug my family and collapse into bed.And eventually, do it all again in reverse, back to Europe. My goal was simple:…
Welcome to a space where innovation meets strategy – designed to turn emerging technologies into the next success stories. Hello there! As someone who has spent years scribbling notes on my phone about digital experiences, I’m finally ready to share those reflections with you. Thank you for reading these first lines, and an even bigger…
📷 some images were generated by
natural language descriptions
Juliana Onate-Berrocal 